Transmission Helpline Numbers

  • You can use the numbers here to contact us during transmissions, just pick the best number for your territory.
  • The main European transmission help number is +44 (0) 8444 737373 – passcode 270661
  • If you are  on the Éclair platform, your number is +44 203 695 8480
  • If you are a LANsat taker with a managed service, the number is 0203 026 9730  Option 1
  • If you are an Odeon taker, please call their helpline: 0808 1005145  Passcode: 43905058#

NB: These Euro TX and Trafalgar Releasing numbers are only active during transmission events.

You may also have an in house helpline.  You should call those in the first instance.